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Shannon's complete technical service package includes 30, 60 and 90 day corrosion coupon studies and quarterly monitoring of distribution water samples for pH, alkalinity, hardness, TDS, chlorides, nitrates, sulfates, total iron, dissolved iron, lead, copper, manganese, zinc and a complete phosphate profile.


Shannon's technical support department is staffed by potable water professionals and engineers. Assisted by a state-of-the-art computer modeling and inhibitor recommendation program, they work in conjunction with Shannon's laboratory personnel top design the most effective, cost efficient treatment program for each customer's's system. Their technical expertise and field experience has assisted the largest utilities as well as the smaller rural water systems to achieve successful compliance.

Shannon's HM 181 certified traffic department operates under the guidelines of their Quality Assurance program to provide safe and timely delivery. From verifying production schedules with manufacturing, to scheduling shipping dates, assigning transportation carriers and confirming deliveries, the traffic department's dedication to customer satisfaction assures the continuous supply of inhibitors to sustain compliance.


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